Our measures in the fight against the spread of Covid-19

Our teams are mobilized to ensure you the best comfort and hygiene during this particular time to allow you to make the most of the alpine panoramas and outdoor sports that our valley has to offer.

We will therefore be extremely attentive to respect all the sanitary instructions officially communicated to date.

Our measures in 5 points

  • Reception conditions respectful of social distancing,
  • Bed linen changed for each traveller,
  • Reinforced cleaning and disinfection in the dorms and common areas,
  • Adaptation of catering conditions,
  • Flexible cancellation conditions

1. Distanced reception

Simplified procedures for dormitories access

Digital check-in possible by e-mail or messenger, disinfected code lock.

Thanks to our online reservation system on our website, payment and invoicing can be completely dematerialized!

Of course, we will remain at your disposal for any questions or requests.
All the contacts that we will have together will strictly respect the rules of social distancing to which we are trained.


For the check-in, and during all your stay we stay two clicks away from you!

From 10am to 10pm

Notify us in advance in case of late arrival

2. Hosting conditions

Come with your sleeping bag, towel and sanitary masks.

  • The use of personal sheets, sleeping bag and one's own towel is mandatory.
    A disposable mattress protector or one washed at 60° between each traveller will be placed on beds.
    Blankets and bolsters have been removed from the beds.
  • Soap is available in each dormitory.
  • Come with your sanitary masks for your protection and that of others.


3. Enhanced cleaning and disinfection

The cleaning is carried out with gloves, a mask and according to precise cleaning and deep disinfection processes matching with information in force (bed linen thrown away or washed at 60°, airy accommodation, disinfection of the sanitary facilities).

In addition to daily cleaning, our teams regularly disinfect the areas that may come into contact with your hands. Door handles, code locks, toilets, showers, washbasins, counters and handrails are thoroughly disinfected, using a virucidal product.

4. Adapted catering services

Breakfast and evening meal to go

Beverage vending machines are still closed.

We offer on request:

breakfast (hot drinks and bread, cereals, fruit juice, butter, jams, honey and nutella),

and evening meals to take away (starter, main course, dessert): unique mountain refuge type menu.

Cans or snacks can be left in front of your dormitory on request.

5. Flexible cancellation policy

To travel with peace of mind, in case of cancellation more than 48 hours before the beginning of your stay, we offer you a credit note corresponding to the amount of the deposit paid and usable until the end of 2021. This solution would help us to limit the economic difficulties generated by this particular period.

If this solution does not suit you or if you have not been able to use your credit note by the end of 2021, we guarantee the reimbursement of your deposit minus 1% of bank charges  --- we keep nothing for ourselves.